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Felix Plaza – Terms & Conditions

Effective Date: 1 Jan 2026

Welcome to Felix Plaza (“Website”), which is provided by Felix Plaza and its affiliates (“we” or “us” or “our”) to you subject to the below mentioned terms and conditions of use. In addition, when you use any current or future service or visit from any business affiliated with Felix Plaza, whether or not included in this website, you also will be subject to the guidelines and conditions applicable to such service or business.

This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please read the Terms and Conditions, and Privacy Policy carefully before using or registering on the Website or accessing any material, information or services through the Website. Your access to or use of the Website (even when you do not avail of any services on the Website) shall signify your acceptance of the Terms and Conditions, and Privacy Policy and your agreement to be legally bound by the same. These Terms and Conditions do not alter in any way the terms or conditions of any other written agreement you may have with us for other services.

  1. General
    These Terms and Conditions (“Agreement”) governs the use of the services (“Services”) that are made available on the Website provided by us. These Terms and Conditions represent the whole agreement and understanding between us and the individual or entity who subscribes to our Services and/ or uses/ visits our Website (“User” or “you” or “your”).

    This Website is directed at and only meant to be used by you for the purpose of accessing and using the online and offline service provided in relation to the Felix Plaza operations, enquiries, promotions, events and visitor communication.

    We reserve the right, in our discretion, to change, modify, amend, add, or remove all/ or any portion(s) of these Terms and Conditions at any time without any intimation individually. The visitor/ reader is advised to check these Terms and Conditions periodically for any changes made. Your continued visit and use of the Website following the changes to the terms and conditions will imply that you agree and accept to the changes made. We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website and the Services being provided in the Website.

    By using this Website, you signify your agreement to the Terms and Conditions as well as the Privacy Policy and agree to use the Website for purposes that the same is meant to be used, in accordance with any applicable law, regulation or generally accepted practices or guidelines.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.

BY USING THIS SITE, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS OF USE.

IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.

  1. License to use the site

Felix Plaza grants to you a limited, non-exclusive, non-transferable and revocable license to access and use the Website in accordance with the terms and conditions set forth in this Website. Felix Plaza reserves all right, title and interest not expressly granted under this license to the fullest extent possible under applicable laws. Any use of the site not specifically permitted under this agreement is strictly prohibited.

  1. Restrictions
    You agree that you will not:
    • use the site to reproduce, transmit, display or distribute copyrighted material in any medium or via any method without Felix Plaza’s express written permission;
    • copy, store, edit, change, prepare any derivative work of or alter in any way any of the content provided on this site;
    • use our site in any way that violates the terms of this agreement.
    • sublicense, assign, or transfer the license granted to you under this agreement. Any attempt to sublicense, assign, or transfer any of the rights, duties, or obligations in violation of the provisions of this agreement is void.
    • use any “deep link”, “robot” or other automatic device or algorithm to access, monitor or copy any portion of the website or any content on the website.
    • attempt to gain any unauthorised access to any portion of the website by ways of hacking, password “mining” or any other illegitimate means.
    • use any device, software or routine to interfere with the proper working if the website or any transaction being conducted on the website.
    • engage in any data mining, data extracting or other similar illegal activity in relation to the website.
    • use the website to engage in any advertising or marketing.
    • publish any material available in this website in any other media.
    • using the website or any content available in the website for any purposes unlawful or prohibited by these Terms and Conditions.
  1. Content & Intellectual Property
    All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, videos, instructions, digital downloads, interfaces, photographs, data compilations, music, artworks, software etc. (“Content”) including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Website is our property or our content suppliers’. The compilation of all content on this Website is our exclusive property. All software used on this site is our property or our software suppliers.

    Except as expressly provided in these Terms and Conditions, no part of the Website and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other mobile application, computer, server, website or other medium for use or publication or distribution or for any commercial enterprise, without our express prior written consent.

    If you believe the Website violates your intellectual property, you must promptly notify us in writing at suppport@felixplaza.com. These notifications should only be submitted by the owner of the intellectual property or an agent authorized to act on his/her behalf. Any false claim by you may result in the termination/ suspension of your access to the Website.

  1. Services
    The Website offers the following to its Users:-
    • Transaction Management
    • Retail Advisory & Consultancy
    • Asset Management
    • Enquiries
    • Mall Marketing and Event Promotions
    • Visitor engagement and Communication Services

You acknowledge that submission of any enquiry does not constitute an offer, allotment, lease or license unless confirmed through a separately executed written agreement

  1. Terms of use of the Website
    By using this Website, you represent, agree and warrant that:
    • You are 18 years of age or older and that your use of the Website and / or services shall not violate any applicable law or regulation.
    • All information you submit is true and accurate and that you agree to maintain the accuracy of such information.
    • Your use is solely for your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited.
    • Your personal and non-commercial use of this Website shall be subjected to the following restriction (i) you shall not modify any content of the Website, including but not limited to, any public display, description, performance, sale, rental, pricing of the product;
    • you shall not decompile, reverse engineer, or disassemble the content, or remove any copyright, trademark registration, or other proprietary notices from the Content. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content.
    • You will not (a) use any product or service available on the Website and / services for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Website and / or Services in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.
    • You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website and / or services or any connected network, or otherwise interfere with any person or entity’s use or enjoyment of the Website and / or services.
    • You will not engage in any form of antisocial, disrupting, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,” “phishing” and “griefing” as those terms are commonly understood and used on the internet.
    • You will not delete or modify any content of the Website and / or Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.
    • We cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of these terms of use, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
    • All information, content and material contained in the Website and / or Services are our copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to us. No information, content or material from the Website and / or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without our express written permission.
    • You acknowledge that if and when you access a link that leaves the Website, the site/ application you will enter into is not controlled by us and different terms of use and privacy policy may apply. By accessing links to other sites/ applications, you acknowledge that we are not responsible for those sites. We reserve the right to disable links from third-party sites/ applications to the Website, although we are under no obligation to do so.
    • You will not defame, abuse, harass, threaten or otherwise violate the legal rights of others.
    • You will not publish, post, upload, distribute or disseminate  any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic name, material or information while using the Website and/ or while commenting about the Website / rating the Website or otherwise .
    • You will not upload or distribute files that contain virus, corrupted files or other software that may damage the operation of the Website. Further, you will not upload or distribute files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents.
    • You will not probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website.
    • You will not disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Website or any affiliated or linked sites;
    • You will not use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms and Conditions, or to solicit the performance of any illegal activity or other activity which infringes the rights of Bunkerfit or other third parties;
    • You will not misuse the Website and/ or any of the Services and/ or the benefits of your Account in any manner whatsoever, including but not limited to logging in to the same Account from multiple devices at the same time, sharing devices/ Account information with other users/ third parties, making the Website available over a common network etc.
    • You will not violate the Terms and Conditions contained herein or elsewhere and You shall comply with all applicable laws including the Information Technology Act, 2000 and DPDP Act, 2023.
  1. Disclosure of Information
    We shall not use or disclose Information for purposes other than as mentioned herein/ in the Terms and Conditions herein and Privacy Policy of our Website, except with our prior consent or of visitor providing such Information or as required by law.  However, we may be legally required to disclose the Information in the following cases:
  •  Where the disclosure is necessary for compliance of a legal obligation.
  • Where mandated under the law by government agencies to disclose such Information.
  • Where it is necessary, we may disclose Information to business partners or third parties during the normal course of business for the purposes/ Services mentioned herein/ privacy policy.  In such cases, we will only share Information related data when we are assured that the Information is processed legitimately and appropriately by the business partner or third party in line with the established consent or in line with legal requirements and in accordance with applicable data protection laws including the Digital Personal Data Protection Act, 2023; and the business partner or third party has adopted a reasonable and equivalent level of security practices and procedures to ensure security of the Information shared.
  1. Disclaimer of Warranties
    Your use of this Website / Services offered by us are at your sole risk. The Website / Services are offered on an “as is” and “as available” basis and are strictly for the purposes of guidance only. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Website content, or any reliance upon or use of the Website content. Without limiting the generality of the foregoing, we make no warranty, that the information provided on this Website is accurate, reliable, complete, or timely; that the links to third-party Website are to information that is accurate, reliable, complete, or timely; that no advice or information, whether oral or written, obtained by you from this Website will create any warranty not expressly stated herein. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
  1. Limitation of Liability
    In no event shall Felix Plaza, or any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with the use of this Website whether such liability is under contract.  Felix Plaza including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to use of this Website.
    It is clarified that some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.
  1. Indemnification
    You will release, indemnify, defend and hold us harmless, and any of our consultants, contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of breach of these terms and conditions by you. Further, in the event of your breach of these terms and conditions, you agree that we will be irreparably harmed and will not have an adequate remedy in money or damages. We therefore, shall be entitled in such an event to obtain an injunction against such a breach from any court of competent jurisdiction immediately upon request. Our right to obtain such relief shall not limit its right to obtain other remedies. The terms of this provision will survive any termination or cancellation of this agreement or your use of the Website.
  1. Privacy
    The Website’s Privacy Policy sets out our obligations with respect to the safeguarding, collection and use of yours personal information. The Website’s Privacy Policy is subject to modification from time to time, and such changes are effective upon posting of the modified policy to this URL: _____________________
  1. Miscellaneous
    Force Majeure: We will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of our obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, epidemic, pandemic, boycott, act of government including notifications, rules, restrictions imposed by the government.

    Cessation of Operation: We may at any time, in our sole discretion and without advance notice to you, cease operation of the Website.

    Entire Agreement: The Terms and Conditions comprises the entire agreement/ terms of use between you and us and supersedes any prior agreements pertaining to the subject matter contained herein.

    Effect of Waiver: Our failure to exercise or enforce any right or provision of this terms and conditions will not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Terms and Conditions remain in full force and effect.

    Governing Law, Jurisdiction and Arbitration: This Website originates from the Gurgaon, Haryana. These Terms and Conditions will be governed by the laws of India without regard to its conflict of law principles to the contrary. Neither you nor we will commence or prosecute any suit, proceeding or claim to enforce the provisions of these Terms and Conditions, to recover damages for breach of or default of these Terms and Conditions, or otherwise arising under or by reason of these Terms and Conditions, other than in courts located in India. By using this Website, you consent to the jurisdiction and venue of courts at ­­­­­­­­­­­­­­­Gurgaon, Haryana in connection with any action, suit, proceeding or claim arising under or by reason of these Terms and Conditions. If any dispute, controversy or claim arises under these Terms and Conditions or in relation to any Service on the Website, if not resolved amicably, shall be referred to arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996. The arbitration shall be presided over by a sole arbitrator, appointed in accordance with the aforesaid Act. The seat of the arbitration shall be Delhiand the language of this arbitration shall be English.

    Statute of Limitation: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or its Services or this agreement/ Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred.

    Waiver of Class Action Rights: By entering into this agreement, you hereby irrevocably waive any right you may have to join claims with those of others in the form of a class action or similar procedural device. Any claims arising out of, relating to, or connection with this agreement must be asserted individually.

    Severability: If any part of this agreement is found to be invalid or unenforceable under applicable law, such part will be ineffective to the extent of such invalid or unenforceable part only, without affecting the remaining parts of this agreement in any way.

    Domestic Use: We make no representation that the Website are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

    Assignment: You may not assign your rights and obligations under this agreement to anyone. We may assign its rights and obligations under this agreement/ Terms and Conditions in our sole discretion and without advance notice to you.

    Notice/ Communication: All notices/ communications from us will be served by email to Your registered email address or by general notification on the Website. Any notice/ communication with regard to any grievance in relation to Services provided pursuant to the Terms and Conditions or otherwise should be emailed to suppot@felixplaza.com.

BY USING THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS.