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Felix Plaza Privacy Policy

Effective Date: 1 Jan 2026

We value the trust you place in Felix Plaza. That is why we work hard to earn your trust & confidence so that you can enthusiastically use our services and recommend it to others. We insist upon the highest standards for secure transactions and customer information privacy.  Please read the following statement to learn about our information gathering and dissemination practices.

Note: To ensure the safety and protection of consumer information, we will continue to review and improve our Privacy Policy and procedures. Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting/ using our website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our website.

  1. Scope of Privacy Policy
    This Privacy Policy governs and describes how we handle your personal information when you use Felix Plaza website, tools, applications and other services (“Services”). By using the Services, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
  2. Collection of Personally Identifiable Information
    We may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit website, use services, features or resources we make available on our Website. You may be asked for, as appropriate, name, email address, mailing address, phone/ mobile number, date of birth, city, demographic profile, preferences, interests, bank/ card details, one time passwords, location through GPS, etc. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. We will collect personally identification information from users only if they voluntarily submit such information to us. You can always refuse to supply personally identifiable information except that it may prevent you from using the website.We require such information to understand your needs and provide you with a better service, internal record keeping, to improve service, update you on special offers and new information through emails, etc.
  3. Cookies and Web Beacons
    A “cookie” is a small file of information stored by a Web server on a Web browser so it can be later read back from that browser. Our website may use “cookies” to enhance your experience. Cookies are useful for enabling the website / browser to remember information specific to a given user. We may place both permanent and temporary cookies in your mobile’s/ computer’s hard drive. You may choose to set your device to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly. To protect your privacy, we do not use cookies to store or transmit any personal information about you on the Internet.


    We may use cookies, google analytics, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience and analyse how the website is used.

    Whenever you interact with our website, we may automatically receive and record information on our server logs including your IP address, ‘cookie’ information, Location (GPS & Cellular Triangulation), time stamp etc. ‘Cookies’ allow us to recognize your browser or mobile device and tell us how and when our website is visited and by how many people. You may be able to change the preferences on your mobile device to prevent or limit device’s acceptance of cookies, but this may prevent you from taking advantage of our website’s best features.

    When we collect usage information (such as the numbers and frequency of visitors to the website), we only use this data in aggregate form, and not in a manner that would identify you personally. We may also provide this aggregate information to our affiliates/ service providers; who may use such information to understand how often people use our website, so that they too can provide you with an optimal online experience.

    If you are using our Services, you understand and acknowledge that any information or data from the Services, or collected from your use thereof, will be automatically uploaded to your account with us.

  4. Absolute Confidentiality
    The confidentiality of our customers is our top priority. Under no circumstances will any of your personal information be shared or given out to a third party, other than for the purpose of providing our services as specified in the Terms and Conditions. We use commercially reasonable technical safeguards to preserve the integrity and security of your Personal Information. We cannot, however, ensure or warrant the security of any Personal Information you transmit to us and you do so at your own risk. We limit access to Personal Information about you to employees/ service providers who we believe reasonably need to come into contact with Personal Information to provide you with the services or to do their jobs.
  5. Links to other/ third party websites
    This website may contain links to other websites of interest that are not owned or controlled by or affiliated Felix Plaza as well as offers for products and services provided by third parties. You should note that once you leave our site, we do not have any control over such other websites. We are not responsible for the privacy practices of such other websites or for the products or services provided by any third party, and any disputes between you and any such third party regarding your privacy or the products or services are between you and such third party. We recommend you to be aware of the privacy policies of such other websites that collects personally identifiable information and fully understand any agreement into which you may enter with a third party for the provision of products and / or services. This Privacy Policy applies only to information collected by Felix Plaza.
  6. Usage of Personal Information
    We will use your information for the purpose for which you provided it and for providing our services on the website, and we may also use your information for a number of purposes such as to:
    • Create and maintain your account profile, registration information and communication preferences;
    • Enhance the user experience;
    • Perform research and analytics;
    • Customize and personalize the content that you see on the Website;
    • Respond to and fulfill your requests for services (including qualification to make bids or offers) or other inquiries;
    • Determine your eligibility for certain marketing events, services, gifts , prizes, and special features of the services;
    • Call, email or otherwise contact you to facilitate marketing events for which you are registered;
    • Call, email or otherwise contact you regarding new opportunities relating to marketing events or our other services;
    • Enforce our Terms & Conditions for Use of Website;
    • Send you information about topics that may be of interest to you; and
    • Send you periodic notifications/ communications related to your account on your device and to update you to the latest developments and features of the services.
  1. Choice/Opt-Out
    We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
    If you want to remove your contact information from our newsletters/ marketing emails, you may unsubscribe.
  1. Security Precautions
    Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.We follow generally accepted standards to collect, store and protect personal data. We retain personal data for as long as it is needed to provide the Services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, tax or similar obligations; for resolving, preserving, enforcing or defending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or how you access, update, or delete your data etc.However, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us. Any transmission of information by you to our website or otherwise is at your own risk.
  1. By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
  2. Any disputes arising from or in relation to the use of our website shall be subject to the exclusive jurisdiction of the competent courts situated in Gurgaon, India alone, in the manner as specified in the Terms and Conditions.
  3. We have the discretion to update this Privacy Policy at any time without any prior intimation. We recommend you frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
  4. In case of any queries and questions about this Privacy Policy, the practices of this website or your dealings with this website, please contact us on our email support@felixplaza.com.
  5. Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email at support@felixplaza.com.